SSE Audio Group's Service Department is based at our Redditch Headquarters. Its principal role is to service and maintain SSE HIRE's multi-million Pound stock of audio systems, including everything from power distribution to digital mixing consoles. As each truck tips from the latest tour, the full inventory is checked and repairs are carried out before preparing equipment for the next hire.
Amplifier Test Station
Servicing a Soundcraft Digital Console
For SSE SALES and SSE INSTALLATIONS, the service department provides a vital role for customers, providing first line equipment services and your link to the manufacturers service back up. We have a team of on-call service engineers, helping to keep venues up and running across the country.
The department also provides a repair service at very competitive prices for our ever expanding customer base.
All ex-hire and used equipment is made ready for sale with items often 'soak tested' and, where necessary, re-furbished (with a little help from SSE's manufacturing departments).
Amongst our service facilities, we have a dummy load that enables us to run amplifiers at full tilt for hours on end, without actually making a noise - which is handy for everyone's ears!
It enables us to soak test an amplifier under authentic but simulated conditions, ideal for finding intermittent faults and confirming the amp is working within accepted parameters.
We have a full test rack with real time analysis and specialists in electronics service who are very experienced in all areas of audio technology.
The department's specialities include digital and analogue console repairs, amplifiers and most outboard equipment.
We have a specialised speaker service engineer and can carry out re-cones on a variety of blown speakers.
We work closely with all the major audio manufacturers and we are are Service Centre for Pioneer, Electrovoice and Nexo recones.